Encourage Self-Service with a Jira Service Management - https://www.oldstreetsolutions.com/jira-service-management-confluence-integration
Integrating Jira Service Management and Confluence can improve the customer experience and save your support team time.
It enables customers and employees to self-serve, i.e. surface the information they need so they can answer the question or fix the problem themselves,
without having to wait for a support agent. This presentation focuses on using Confluence as a knowledge base for Jira Service Management (JSM).
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