Encourage Self-Service with a Jira Service Management and Confluence Integration

Encourage Self-Service with a Jira Service Management - https://www.oldstreetsolutions.com/jira-service-management-confluence-integration

Integrating Jira Service Management and Confluence can improve the customer experience and save your support team time. 

It enables customers and employees to self-serve, i.e. surface the information they need so they can answer the question or fix the problem themselves, 

without having to wait for a support agent. This presentation focuses on using Confluence as a knowledge base for Jira Service Management (JSM).